Terms of Service

Effective April 28, 2026 · Last updated September 5, 2026

Secret Golden Flower, LLC

These Terms of Service (the “Terms”) govern your use of the website at sgf.theater, including any subdomain that links to these Terms (the “Site”), operated by Secret Golden Flower, LLC (“SGF,” “we,” “us,” or “our”). By accessing or using the Site you confirm that you have read and understood these Terms and agree to be bound by them, including our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, please do not use the Site.

Section 14 also governs SGF Plugin, including its separately hosted read-only discovery endpoint. References to the Site do not include SGF Plugin unless expressly stated. SGF Plugin is not the Theater Discovery Report or a ticket checkout.

By providing us with your information you are confirming that you understand and agree to be bound by the Terms of Service and are consenting to the collection and use of your information in accordance with our Privacy Policy.

1. The Site Is Informational

The Site describes our services for theaters and venue owners: custom websites, ticketing, and front-of-house tools. Anything you read here is general information. Specific projects, pricing, and deliverables are governed by a separate written agreement between you and SGF. Nothing on the Site, including a Theater Discovery Report, creates a client relationship or obliges either of us to enter one.

2. Theater Websites and Other SGF Products Are Separate

Except for the express SGF Plugin provisions in Section 14, these Terms cover only your use of the Site. The websites we build and operate for individual theaters are separate sites. Each theater sets its own terms, privacy policy, and refund policy, which are posted on that theater’s website and govern anything you do there, including ticket purchases. If you bought a ticket on a theater’s website, please look to that site’s policies, or contact the theater directly, rather than these Terms.

Purchases made through the ticketing checkout we operate on those sites are also governed by our Ticket Buyer Terms of Service and Refund Policy. Our client relationships with theaters are governed by our Site Development and Managed Services Terms and Conditions and the applicable order form. SGF Stage Manager, our call sheet and cue sheet product at stage.sgf.theater, is a separate service governed by its own Terms of Service. The SGF Theater mobile app is covered by our Privacy Policy together with the SGF Theater App Privacy Policy, which is part of it.

3. Information You Provide to Us

The Site collects information you choose to give us, for example when you use the contact form, request a Theater Discovery Report, join our mailing list, or email us. By providing that information you agree to these Terms and consent to its collection and use as described in our Privacy Policy. If you do not agree with the Privacy Policy, do not submit personal information through the Site.

You agree that the information you provide is accurate and that you are authorized to provide it, including any information about a theater or other organization. Do not submit information you consider confidential or proprietary through the Site. If you send us ideas, suggestions, or feedback about the Site or our services, you do so on a non-confidential basis, and we may use that feedback without restriction or compensation.

4. Theater Discovery Report

What the Report Is

The Theater Discovery Report is a free, automated review of a theater’s public web presence. To request one, you give us the theater’s street address and choose the theater from the matching Google Maps results. To unlock the full report, you give us your name, your email address, and your relationship to the theater; joining our mailing list is optional. We use the address to find matching theaters through Google Maps and Google Places, and we use the listed website of the theater you choose as the starting point for a scan of a bounded set of the theater’s public web pages and public data sources. Depending on availability, a report may also include a Google PageSpeed Insights (Lighthouse) mobile lab test, rendered mobile-page observations, and timestamped observations from third-party AI models. Those models receive only the theater’s public name and general location and may run a web search; they do not receive your name, email address, or the street address you entered. The report tool includes Google Maps features and content. Where the theater lookup or the report shows Google Maps or Google Places information (for example, a theater’s name, address, or listing), that content is provided by Google, and your use of it is subject to the then-current Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy, both of which are incorporated into these Terms by reference.

Who May Request a Report

You may request a report for a theater you own, operate, serve on the board of, work for, or provide services to, or as part of your own research into theater technology. To unlock a report you must use an email address from your theater or organization; public inboxes and corporate ticketing-provider addresses are not eligible. New free reports are limited per email address and per organization each month, and we also cap the total number of reports unlocked across all users each day; the monthly limits are shown before you unlock a report, and you can email office@sgf.theater with the theater’s name and address to ask for more. We may decline, delay, or limit any request, including requests we cannot verify or that appear automated or abusive.

Do not use the report tool to review websites you have no right to examine, to run automated or bulk requests, or under a false name, email address, or relationship.

Verification and Delivery

Once the scan finishes, we show a short preview without any verification. To unlock the full report we send a one-time verification code to the email address you enter, and the unlocked report stays available at its link for a limited time after you unlock it. If you ask us to email the report as a PDF, we send it to the verified address and keep a copy in our office mailbox so we can follow up on your request.

How We Use Report Requests

We use the information you provide to verify your email address, generate and deliver the report, respond to any follow-up you request through the report (for example, when you ask for a meeting to discuss an improvement plan, we send your name, email address, and a PDF copy of the report to our office so we can reply), and, only if you opt in, send you SGF mailing-list updates. If you opt in, we record the consent wording, the time, and the IP address used, and add you to the SGF mailing list we use for our events; an address that has already unsubscribed stays unsubscribed, and you can unsubscribe at any time. We may keep reports and use aggregated or de-identified results to improve the tool. We do not publish individual reports. Our Privacy Policy has more detail.

Nature of the Results

The report is generated automatically and reflects public information available at the time of the scan. Scores use SGF’s own methodology and are not endorsed by Google or any standards body. Lighthouse results are automated lab measurements from a single run, not real-user performance; the accessibility result is an automated audit, not proof of WCAG conformance; and a best-practices score is not a security review. AI-generated observations describe what an AI model reported at a point in time and may be incomplete, outdated, or wrong. The report is provided for general information only. It is not legal, accessibility-compliance, security, financial, marketing, or other professional advice, and we do not guarantee any ranking, traffic, ticket-sales, or other result from acting on it. Verify anything important before relying on it.

Using Your Report

You may use your report for the theater’s own internal purposes and share it within your organization. Do not resell it, remove our attributions, or present it as an SGF endorsement or certification of the theater. Names, logos, and marks that appear in a report belong to their owners.

5. Acceptable Use

  • Don’t attempt to disrupt, overload, or attack the Site.
  • Don’t scrape, mirror, or reproduce substantial portions of the Site without our written permission.
  • Don’t use the contact form or the report tool to send spam, malicious content, or unlawful messages.
  • Don’t attempt to access areas of the Site not intended for public use.
  • Don’t misrepresent who you are or your relationship to a theater.
  • Don’t request reports for websites you have no right to review, and don’t automate or bulk-submit report requests.

6. Intellectual Property

The Site, including its design, copy, code, illustrations, report formats, and the “Secret Golden Flower” name and mark, is owned by us or our licensors and is protected by copyright and trademark laws. You may view and share links to the Site, but you may not copy, modify, or redistribute its content for commercial purposes without permission.

7. Third-Party Links and Services

The Site relies on a small number of third-party service providers for functions such as hosting, security, analytics, and email delivery. The Theater Discovery Report additionally uses Google Maps and Google Places data, Google PageSpeed Insights, and third-party AI model providers, and results from those services are subject to the providers’ own terms. The Site may also link to other websites we don’t control. We are not responsible for the content or practices of those third parties.

8. Disclaimers

The Site and the Theater Discovery Report are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted or error-free, or that the information on it, including any report, is complete, accurate, or current.

9. Limitation of Liability

To the maximum extent permitted by law, Secret Golden Flower, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or reliance on a Theater Discovery Report. Our total liability for any claim related to the Site is limited to one hundred U.S. dollars (US $100).

10. Changes

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of the Site after changes means you accept the updated Terms.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflict of laws that would lead to the application of the laws of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Any legal action or proceeding arising under these Terms or relating to the Site will be brought exclusively in the federal or state courts located in the Northern District of California, and you and SGF irrevocably consent to the personal jurisdiction and venue of those courts.

12. Privacy Policy

Please read our Privacy Policy for information about how we collect, use, store, and share personal information. The Privacy Policy is incorporated by reference into, and made a part of, these Terms.

13. Contact

Questions about these Terms? Email office@sgf.theater or use our contact form.

14. SGF Plugin Read-Only Discovery

Scope and Information Limits

SGF Plugin provides public theater and event information through compatible AI assistants and Model Context Protocol (MCP) clients. Its published tools list venues, find public events, show event details and advertised ticket options, and return availability snapshots. These provisions apply to that discovery service wherever SGF hosts its published MCP endpoint. By using it, you agree to this section and the incorporated Privacy Policy.

SGF Plugin does not reserve seats, hold inventory, create or change orders, take payment, purchase tickets, process refunds, or look up private bookings. Advertised prices are not final checkout totals; a missing price means the information is unavailable, not that admission is free. Availability is a changing snapshot, not a reservation or guarantee. Confirm important details, final pricing, age restrictions and accessibility arrangements on the theater’s official website or with the theater. An assistant may summarize information incorrectly; a tool result or assistant answer is not a ticket or a promise of admission.

Authorized Discovery Interface

SGF authorizes compatible assistants and MCP clients to invoke the expressly published SGF Plugin discovery tools within their documented inputs and technical limits, and to display or summarize the public information returned by those tools for the requesting user’s ordinary show-discovery purposes, subject to SGF’s rights in that information. This is a narrow exception to SGF’s general automated-data-gathering and content-reuse restrictions, including Sections 10 and 11 of the Ticket Buyer Terms of Service. Theater and licensor ownership of event content remains unchanged; no broader content license or claim of ownership is granted.

This permission does not authorize automated purchases, inventory holds, bulk mirroring or scraping, resale of data, model-training datasets, access to nonpublic information, circumvention of access or rate limits, or use of other endpoints contrary to their terms. Do not submit card details, passwords, private booking references or other sensitive data to the tools. SGF may limit or suspend access to protect the service from misuse.

Privacy, Audience and Separate Services

SGF uses SGF Plugin Request Data only for the service-operation, security, support, privacy-request and legal purposes described in the Privacy Policy. SGF does not use that data, or copies or aggregates derived from it, for model training or fine-tuning, advertising or marketing. A separate mailing-list signup or theater purchase is not part of a plugin tool request. Your chosen assistant or client has its own terms and privacy controls; SGF does not set its independent retention or training practices.

The Privacy Policy’s existing under-17 audience limitation applies to SGF Plugin; the plugin does not verify age. Event attendance restrictions, including 21+ requirements, are separate and remain the theater’s responsibility. Availability in an assistant or plugin directory is not an age-eligibility determination or an endorsement by that platform.

Following an event link takes you to a separate theater website. Any purchase, payment, refund, exchange, ticket transfer or attendance remains governed by the terms applicable to that transaction and theater. This section changes none of those rules and does not amend any previously accepted purchase terms. Contact the theater about an existing order; contact office@sgf.theater or SGF support about the discovery service.