Policies & Agreements

The documents that govern sgf.theater and the SGF ticketing platform. Pick a document from the list to read it.

• Terms of ServiceThe terms that cover this website, sgf.theater, including the free Theater Discovery Report.
• Privacy PolicyWhat personal information SGF collects across its ticketing platform, staff apps, SGF Stage Manager, and sgf.theater, how it is used and shared, and the choices and rights you have.
• SGF Theater App Privacy PolicyThe part of the Privacy Policy specific to the SGF Theater mobile app: sign-in, tickets, in-app checkout, notifications, and deleting your account data.
• Ticket Buyer Terms of ServiceThe agreement that governs ticket purchases, checkout, ticket delivery, and attendance-related terms on theater websites and mobile applications powered by SGF.
• Refund PolicyWho decides refunds, the two platform-wide refund guarantees, and how money comes back to you.
• SMS / Text Messaging TermsOpt-in, message frequency, opt-out keywords, and privacy terms for transactional text messages.
• Site Development and Managed Services Terms and ConditionsThe agreement governing services SGF provides to theaters and venue owners, incorporated into each order form.